Privacy Policy

1. Introduction

The Agentic Force ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.theagenticforce.com] or use our AI automation services (the "Service").

We are committed to protecting the privacy of our clients and their patients/customers, complying with GDPR, CCPA, HIPAA, and PIPEDA standards.

2. Information We Collect

• Personal Information: Name, email address, phone number, business name, and payment information when you sign up or contact us.
• Usage Data: IP address, browser type, operating system, and interaction data with our AI agents (transcripts, logs).
• Client Data: Information processed by our AI agents on your behalf, such as patient appointment details or customer inquiries.

3. How We Use Your Information

• To provide, operate, and maintain our Service.
• To improve, personalize, and expand our Service.
• To communicate with you regarding updates, support, and marketing (you can opt-out).
• To process transactions and manage your account.
• To ensure compliance with legal obligations.

4. Data Security & Encryption

We implement enterprise-grade security measures to protect your data. All data is encrypted in transit and at rest using industry-standard protocols.

• Encryption: AES-256 encryption for stored data and TLS 1.3 for data in transit.
• Access Controls: Strict role-based access controls ensure only authorized personnel can access sensitive information.

5. We Do Not Sell Your Data

We do not sell, trade, or rent your personal identification information to others. We detailed below how we share information:

• Service Providers: Trusted third-party vendors who assist in hosting, payment processing, or analytics (under strict confidentiality agreements).
• Legal Requirements: If required by law or to protect our rights.

6. Your Rights (GDPR & CCPA)

You have the right to access, correct, delete, or restrict the use of your personal data. You may also object to processing and request data portability. Contact us at hello@theagenticforce.com to exercise these rights.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: hello@theagenticforce.com
• Website: www.theagenticforce.com/contact